HOW WE IMPROVE YOUR PUBLICATIONS
Tanner specializes in developing customized business content for electronic and print platforms.
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| User reference materials: policy and procedure manuals, on-line help files, and job aids to improve employee efficiency
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Employee training materials: customer service training, user training on software applications, training on equipment operations, and corporate university programs |
Company promotional materials: product brochures and catalogs, product data sheets and demos, web-based promotions |
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| Systems documentation: software scripts, technical systems documentation including graphics and illustrations, user materials |
Employee communications: newsletters, benefits programs, employee orientations |
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HOW WE IMPROVE YOUR PROCESSES
Our expertise spans a wide range of consulting, analysis, design and delivery services.
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| Educational programs: program design, development and web delivery |
Web-delivered information: navigational schemes, marketing content, data collection applications, technical information |
Documentation libraries: serial publications, how-to-guides, recommendations for linking related documents, multi-course training systems, mulit-media information design |
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| Intranet/Portal analysis: site evaluation, reorganization, and content recomendations |
Workflow analysis: business process analysis and automation, database structure design, implementation planning and management |
Tanner takes a project from needs analysis and research, through concept design and development, to final production, packaging, and delivery.
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HOW WE IMPROVE YOUR EXPERTISE
Each project requires a combination of skills, some of which you may not have in-house. Tanner project teams fill the gaps to fit your project's specific needs.
Our operational experience includes business analysis, organizational development, strategic planning, change management, and project management in industries as diverse as banking, hospital management, and retail sales.
In the early stages of a project, we use our skills in needs assessment, task analysis, interviewing, research, and database analysis and design.
During project development, we apply our experience in technical and scientific writing and editing, indexing, job aid design, ISO 9000 requirements, forms design and development, graphic design, technical illustration, multimedia scripting, and web page design and development.
For training- and education-related projects, we provide experience in designing and developing classroom-based as well as distance learning programs, CBT programs and interactive training systems, courseware development, and classroom facilitation. Our core staff embodies a diversity of experience and proficiencies.
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