Industry Experience Through 20 years of
projects, Beth has experience in
- Hospital billing and compliance
- Bank loan operations-consumer and commercial
- Bank branch operations
- Call center operations especially for financial services
- Accounting and financial consulting practice support
Communications Specialties
- Information design for operating procedures—print and help files
- Training design and strategy for operations and sales departments
- Strategy for design and maintenance of complex documentation sets
- Design of technical information for consumers
Leadership and Affiliations
- Society for Technical Communication (STC), Elected to Board of
Directors 2003-06, Associate Fellow 1997, founding member Middle
Tennessee Chapter
- Nashville Technology Council, founding member
- American Society for Training and Development (ASTD), member
- Woman Business Owner of the Year, Service Area, 1994, Nashville
Chapter of National Association of Women Business Owners (NAWBO)
- Nashville Area Chamber of Commerce, member
Education
- MBA, finance, Owen Graduate School, Vanderbilt University 1981
- BA with Honors, Brown University 1974
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